Register a Dispute

 

What information can be disputed?

1. Personal information
   - Name
   - National ID
2. Contract details
   
   

Is there a cost to register a dispute?

        No, credit disputes are free of cost.

 

What do I need to register a dispute?

1. PDF copy of the disputed Credit Report*. The PDF must clearly show:
   - National ID
   - Contract Code(s) being disputed
   - Creditor Name
2. Supporting documentation (optional)
   - Letter of Non-indebtedness
   - Payment receipts
   - Etc.

When will I get a response to my Dispute?

We will contact you within seven (7) business days of your submission.

*Be advised, request processing will be delayed if all required documentation is not submitted.