Register a Dispute


What information can be disputed?

  1. Personal information
    - Name
    - National ID
  2. Contract details

Is there a cost to register a dispute?

        No, credit disputes are free of cost.


What do I need to register a dispute?

  1. PDF copy of the disputed Credit Report*. The PDF must clearly show:
    - National ID
    - Contract Code(s) being disputed
    - Creditor Name
  2. Supporting documentation (optional)
    - Letter of Non-indebtedness
    - Payment receipts
    - Etc.

When will I get a response to my Dispute?

We will contact you within seven (7) business days of your submission.

*Be advised, request processing will be delayed if all required documentation is not submitted.